Terms & Conditions

1. Acceptance Of These Terms

These Terms and Conditions ("Terms") form a binding agreement between you ("User", "you", "your") and Fairplay Pro ("Fairplay Pro", "we", "us", "our"), an independent ID assistance platform that helps users in India obtain and use a verified Fairplay betting ID for cricket betting, sports exchange markets and live casino games. By messaging our support team, requesting a Fairplay ID, activating an account, depositing funds, or otherwise using any service referenced on this website, you confirm that you have read, understood and agreed to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must not request a Fairplay ID, must not use any service described on this website, and must stop using the platform immediately. Continued use of your Fairplay ID after any update to these Terms constitutes acceptance of the revised version, which is why we encourage every user to review this page periodically.

These Terms should be read together with our Responsible Gaming Policy, Privacy Policy and any specific promotional terms that may apply to a bonus or offer you choose to participate in. Where a conflict exists between these general Terms and a specific promotional term, the specific promotional term will apply only to that particular offer.

2. Eligibility & Age Restriction

Fairplay Pro services are intended strictly for individuals who are at least 18 years of age, or the legal age of majority applicable in their state or territory of residence, whichever is higher. By requesting a Fairplay ID, you represent and confirm that you meet this minimum age requirement and that you possess the legal capacity to enter into a binding agreement under the laws applicable to you.

You further confirm that you are using the platform on your own behalf, using your own funds, and not on behalf of any third party, and that you are not accessing these services from a jurisdiction where online betting or exchange-style wagering is expressly prohibited by local law. It remains your personal responsibility to verify the legality of online betting activity in your specific state before participating, since regulations differ considerably across India.

We reserve the right to request supporting information to verify your age and identity at any stage, and to suspend or terminate an account where there is reasonable belief that a user does not meet these eligibility requirements. Accounts found to belong to a minor will be closed immediately and any balance handled in accordance with applicable law.

India does not currently have a single uniform central framework governing online exchange-style betting, and individual states retain the ability to regulate or restrict such activity within their own borders. It is your responsibility, not ours, to understand and comply with the specific rules of the state you are located in at the time you use the platform, and Fairplay Pro strongly encourages every prospective user to make this check before requesting a Fairplay ID.

3. Key Definitions

To keep these Terms clear, a few terms used throughout this page carry specific meanings. "Fairplay ID" refers to the unique login credentials issued to a user after successful verification, granting access to cricket betting, sports exchange and live casino features. "Account" refers to the user profile associated with a Fairplay ID, including its balance, transaction history and settings.

"Wagering" or "Betting" refers to any stake placed on a sporting event, match market or casino game outcome through the platform. "Settlement" refers to the process by which a bet's outcome is confirmed and the corresponding balance is credited or debited. "KYC" refers to Know Your Customer verification, the identity and payment confirmation process used to protect accounts and transactions.

"Support Team" refers to the designated personnel available through WhatsApp, Telegram or email who assist with ID activation, deposits, withdrawals and general account queries. Where the singular is used in these Terms, it should be read to include the plural, and references to "you" apply equally to all authorised users of a single Fairplay ID.

"Balance" refers to the total funds credited to your account at any given moment, which may include a combination of deposited funds, settled winnings, and any active bonus credit that has not yet cleared its wagering requirement. "Market" refers to a specific betting opportunity within an event, such as match winner, top batsman, or total runs, each governed by its own settlement rules.

4. Fairplay ID Registration

A Fairplay ID is issued after you contact our support team through WhatsApp or Telegram and provide the basic details required for account setup, including your preferred username and contact information. Our team verifies the request before activating the ID and sharing your login credentials, typically within minutes during business hours.

You agree to provide accurate, current and complete information during this process. Providing false, misleading or incomplete information may result in delayed activation, suspension of the resulting account, or forfeiture of any balance associated with it, depending on the nature and severity of the discrepancy.

Each user is permitted to hold only one active Fairplay ID. Creating multiple accounts using different names, contact numbers or payment details to circumvent this restriction, claim repeated promotional offers, or manipulate exchange-style markets is treated as a serious breach of these Terms and may result in permanent suspension of all associated accounts.

5. Account Security & User Responsibility

You are solely responsible for maintaining the confidentiality of your Fairplay ID username and password. Any activity conducted using your login credentials, whether authorised by you or not, is treated as your own activity for the purposes of these Terms, unless you can demonstrate that the credentials were compromised through no fault of your own and you reported this promptly to our support team.

We strongly recommend using a password that is not reused across other online services, avoiding sharing your credentials with friends or family members, and logging out of your account when using a shared or public device. If you suspect unauthorised access to your account, you must notify our support team immediately so that the account can be temporarily secured while the matter is investigated.

Fairplay Pro will never ask for your full password through unofficial channels, and any communication requesting such information claiming to be from our support team should be treated as fraudulent and reported to us directly.

Be especially cautious of unofficial channels, cloned WhatsApp numbers, or lookalike Telegram handles claiming to represent Fairplay Pro and offering faster ID activation or special rates in exchange for your credentials or an upfront payment outside our verified support flow. If you are ever unsure whether a message genuinely comes from our team, pause and verify through the official contact link shared on this website before responding.

6. Deposits & Payment Methods

Deposits into your Fairplay ID wallet can be made using UPI, net banking, e-wallets, QR-based payments or IMPS bank transfers, depending on the payment options available at the time. Funds are typically reflected in your account balance within minutes of a successful transaction, though processing times can occasionally vary due to factors outside our control, such as banking network delays.

You agree to deposit only using payment methods and accounts that are registered in your own name. Deposits made using third-party payment instruments, stolen cards, or accounts not belonging to the user may be reversed, and the associated Fairplay ID may be suspended pending investigation. We reserve the right to request proof that a payment method belongs to the account holder before crediting or releasing associated funds.

There is no obligation on Fairplay Pro to accept deposits above or below any threshold communicated by the support team, and minimum or maximum deposit limits may be adjusted from time to time for security or operational reasons. Any transaction fees charged by your bank or payment provider are your own responsibility and are not reimbursed by Fairplay Pro.

If a deposit does not reflect in your account balance within the expected timeframe, you should contact our support team with the transaction reference number, timestamp, and payment method used, so that the payment can be traced and credited once confirmed. Keeping a record of your payment confirmations, such as a UPI transaction ID, helps resolve these situations quickly and is good practice for any online financial activity.

7. Withdrawals & Payout Policy

Withdrawal requests are submitted through our support team and are processed after verification of the request and, where applicable, the identity of the account holder. Most verified withdrawal requests are processed the same day, though processing times can vary depending on transaction volume, payment provider timing, and the completeness of any verification steps required.

Withdrawals are paid out only to a payment method or bank account that matches the name registered on the Fairplay ID, in line with standard anti-fraud practice across the industry. Requests to withdraw to a third-party account will not be processed. Where account details on file appear inconsistent with a withdrawal request, our team may pause the transaction and request additional confirmation before releasing funds.

Fairplay Pro reserves the right to review, delay, or decline a withdrawal request where there is reasonable suspicion of fraudulent activity, bonus abuse, breach of these Terms, or where verification documents requested have not been satisfactorily provided. Any such decision will be communicated to the user through the support channel along with the reason, wherever possible.

Outstanding withdrawable balances remain the property of the user and will be honoured in accordance with these Terms, subject to any deductions lawfully applicable, such as unresolved bonus wagering requirements or amounts under active dispute investigation.

Users may generally choose to withdraw their full available balance or a partial amount, subject to any minimum withdrawal threshold communicated by our support team. During periods of unusually high transaction volume, such as major tournament finals, processing times may be slightly longer than usual, and our team will communicate realistic expectations rather than promising a fixed turnaround that cannot reasonably be met.

8. General Betting Rules

All bets placed through a Fairplay ID are subject to the specific market rules published for that sport or event at the time the bet is placed. It is your responsibility to review the relevant market rules, including how a market is settled, before placing a wager, since rules can differ between match winner markets, session markets, top-batsman markets and other specialised formats.

A bet is considered accepted only once it has been confirmed within the platform and the corresponding stake has been deducted from your balance. Bets placed in error due to an obvious pricing mistake, technical malfunction, or data feed error may be voided or adjusted to reflect the correct market price, even after initial confirmation, in line with standard exchange practice.

Once an event has started, in-play betting is offered subject to short delays that account for broadcast lag. Fairplay Pro is not responsible for losses arising from a user acting on information broadcast with a delay relative to the live market price, since this delay is an inherent feature of in-play wagering across the industry.

Markets may be temporarily suspended during moments of the match where pricing cannot be reliably calculated, such as immediately before a delivery, during a review decision, or amid a sudden shift in momentum like a wicket or a boundary. This is a standard exchange safeguard designed to protect all participants from being matched at a stale or inaccurate price, and any bets placed in the brief window before a suspension are settled according to whether they were fully matched before the suspension took effect.

Users are expected to place bets responsibly and in a manner consistent with fair market participation. Any attempt to exploit a known system delay, place bets after an event outcome is effectively known through external means, or otherwise act in bad faith toward the exchange will result in affected bets being voided and may lead to account suspension.

9. Odds, Markets & Settlement

Odds displayed on exchange-style markets move in response to the demand and volume placed by users on each side of a market, rather than being fixed entirely in advance. This means the price you see at the moment you place a bet reflects live market conditions and may differ from the price shown moments earlier or later.

Markets are settled according to official results published by recognised governing bodies for the relevant sport, such as the International Cricket Council, BCCI, or the respective league or tournament organiser. Where an official result is later corrected, amended, or overturned due to any reason including but not limited to match-fixing findings, doping violations, or administrative error, Fairplay Pro reserves the right to re-settle affected markets in line with the corrected outcome.

In the rare event that a match is abandoned, postponed, or cancelled, settlement will follow the specific abandonment rules published for that market type, which are generally aligned with common exchange industry practice, such as voiding bets on markets that require a completed innings or match where that condition was not met.

Live scores and market data displayed on the platform are sourced from data feed providers used broadly across the sports exchange industry. While these feeds are generally reliable, occasional delays or discrepancies compared to the official broadcast can occur, and final settlement is always based on the confirmed official result rather than the live data feed alone, so any minor feed discrepancy does not affect the fairness of the eventual settlement.

10. Bonuses, Promotions & Cashback

From time to time, Fairplay Pro or its support team may offer bonuses, cashback, or promotional incentives to eligible users. Every such offer is governed by its own specific terms, which may include a minimum deposit requirement, a wagering or turnover requirement before any bonus becomes withdrawable, an expiry date, and eligibility restrictions based on games or markets.

Bonuses are offered at our sole discretion and are not a guaranteed or contractual entitlement. We reserve the right to modify, withdraw, or cancel a promotional offer at any time before it has been claimed and credited, and to adjust the terms of an ongoing promotion where necessary to prevent abuse.

Any attempt to exploit a bonus offer through activity such as opening multiple accounts, using bots or automated betting patterns, placing matched or offsetting bets purely to extract bonus value without genuine risk, or otherwise engaging in bonus abuse will result in forfeiture of the bonus amount and any winnings derived from it, and may lead to suspension of the associated account.

Where a specific promotion states a wagering requirement, such as needing to turn over a bonus amount a certain number of times before it becomes withdrawable, that requirement must be met using genuine wagering activity before any related withdrawal request will be processed.

11. Prohibited Activities & Fair Play Policy

You agree not to use your Fairplay ID for any unlawful purpose, including but not limited to money laundering, financing of illegal activity, or circumventing the laws of your state or country regarding online betting participation. You further agree not to use the platform to place bets on behalf of a third party, act as an unauthorised sub-agent, or resell access to your Fairplay ID.

Collusion between users to manipulate exchange-style odds, coordinated betting patterns designed to guarantee an outcome regardless of a genuine sporting result, use of automated betting software or bots without prior written authorisation, and exploitation of software bugs or pricing errors are all treated as serious violations of these Terms.

Attempting to interfere with the normal operation of the platform, including through unauthorised access attempts, distribution of malicious software, or actions intended to disrupt other users' access, will result in immediate account suspension and may be reported to the relevant authorities where required by law.

Fairplay Pro reserves the right to void bets, freeze balances, and permanently close accounts found to be involved in any of the activities described in this section, following a fair internal review of the available evidence.

Sharing your Fairplay ID with another person, whether a family member, friend, or paid sub-agent, is discouraged and is done entirely at your own risk, since you remain responsible for all activity conducted through your credentials regardless of who is actually placing the bets. We recommend keeping your login strictly personal to avoid disputes over account activity or balance discrepancies later on.

12. KYC & Anti-Fraud Verification

Fairplay Pro applies Know Your Customer (KYC) verification measures to protect users and the platform from fraud, identity theft and unauthorised account access. Verification may involve confirming your name, contact details, and the payment methods associated with your account, and may be required at registration, before a first withdrawal, or at any subsequent point where our support team deems it necessary.

You agree to cooperate with reasonable verification requests in a timely manner. Where verification cannot be completed or where information provided does not match the details on file, we reserve the right to pause withdrawals, limit account functionality, or in serious cases, suspend the account until the matter is resolved.

Information collected for KYC purposes is used strictly for verification, fraud prevention and regulatory compliance purposes, and is handled in accordance with our Privacy Policy. We do not sell or share this information with unrelated third parties for marketing purposes.

Typical verification steps may involve confirming that the name on a payment instrument matches the name associated with the Fairplay ID, or, in specific cases, providing a government-issued identity document to confirm your age and identity. Our support team will always explain exactly what is required and why, so that the process feels transparent rather than intrusive.

13. Responsible Gaming Policy

Fairplay Pro is committed to promoting responsible participation in betting and gaming activity. We encourage every user to treat betting as a form of entertainment rather than a source of income, to set a personal budget before placing any bets, and to avoid chasing losses with progressively larger stakes.

Users who feel that their betting activity is becoming difficult to control are encouraged to reach out to our support team to discuss available options, which may include temporary account restrictions, deposit limits, or a full self-exclusion period. We take such requests seriously and will act on them promptly once received through official support channels.

Warning signs of problematic betting behaviour can include betting with money intended for essential expenses, hiding the extent of betting activity from family, feeling anxious or irritable when unable to bet, and repeatedly trying and failing to cut back. If any of these signs feel familiar, we encourage speaking with a trusted person or a professional support service in addition to contacting our team.

Fairplay Pro does not knowingly market betting services to individuals who have self-excluded, to minors, or to individuals who have indicated they are experiencing difficulty controlling their betting activity, and we reserve the right to decline service to any user where responsible gaming concerns are identified.

Users can also request voluntary deposit limits or session reminders through our support team as a lighter-touch alternative to full self-exclusion. These tools are designed to help you stay in control of your spending without needing to step away from the platform entirely, and can be adjusted or removed after a reasonable cooling-off period once requested.

14. Self-Exclusion & Account Suspension

Any user may request a temporary cooling-off period or a longer-term self-exclusion by contacting our support team and specifying the desired duration. Once a self-exclusion request is confirmed, the associated Fairplay ID will be restricted from further wagering activity for the requested period, and reactivation before that period ends will not be actioned even if the user later changes their mind, in order to protect the integrity of the self-exclusion tool.

Separately from user-initiated self-exclusion, Fairplay Pro reserves the right to suspend or close an account at its own discretion where there is reasonable cause, including but not limited to suspected fraud, breach of these Terms, underage use, or a request from a competent authority. Where reasonably possible, the user will be informed of the reason for suspension.

Upon closure of an account for reasons not related to fraud or breach of these Terms, any legitimately withdrawable balance will be returned to the user through an appropriate verified payment method, subject to standard KYC checks.

15. Intellectual Property Rights

All content available through this website, including but not limited to text, graphics, logos, icons, layout design and underlying software, is the property of Fairplay Pro or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any ownership right in this content.

You may view and use the content of this website for personal, non-commercial purposes connected with your use of the Fairplay ID service. You may not copy, reproduce, republish, distribute, or create derivative works from any part of this website without our prior written consent.

The Fairplay name, associated marks and logos referenced on this website are used to describe the ID assistance and support service offered by Fairplay Pro and remain the property of their respective owners where applicable. Any unauthorised use of these marks in a manner that misleads users is strictly prohibited.

If you share feedback, suggestions, or ideas about improving the platform through our support channels, you agree that we may use this feedback to improve our services without any obligation to compensate you for it, unless a separate written agreement states otherwise.

16. Limitation Of Liability & Disclaimers

Fairplay Pro provides ID assistance and support services on an "as is" and "as available" basis. While we take reasonable steps to ensure accurate information, timely support and smooth transaction processing, we do not guarantee that the platform, associated services, or any linked third-party systems will be uninterrupted, error-free, or free from occasional delays.

To the maximum extent permitted by applicable law, Fairplay Pro shall not be liable for any indirect, incidental, consequential, or special loss arising from your use of the Fairplay ID, including but not limited to loss of funds due to user error, loss arising from third-party payment provider delays, or loss arising from circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude liability that cannot be lawfully excluded under applicable Indian law. Where any limitation in this section is found to be unenforceable in a particular circumstance, the remaining limitations will continue to apply to the fullest extent permitted.

Users acknowledge that betting and gaming activity inherently involves financial risk, and that outcomes of sporting events and casino games cannot be guaranteed or predicted. Participation is entirely at the user's own discretion and risk.

Scheduled or emergency maintenance may occasionally affect access to markets, account balances, or support responsiveness. Where practical, we aim to notify users of planned maintenance windows in advance, and we work to restore full functionality as quickly as possible following any unplanned disruption, though we cannot guarantee a specific restoration timeframe in every circumstance.

17. Indemnification

You agree to indemnify and hold Fairplay Pro, its support team, and associated personnel harmless from any claim, loss, liability, or expense, including reasonable legal costs, arising out of your breach of these Terms, your violation of applicable law, or your misuse of the Fairplay ID service.

This indemnification obligation survives the termination or suspension of your account and applies to the fullest extent permitted under applicable law, covering claims brought by third parties as a result of actions taken through your account.

18. Privacy & Data Protection

Personal information you share with Fairplay Pro during registration, KYC verification, or ongoing support interactions is collected and processed in accordance with our Privacy Policy. This information is used to activate and manage your Fairplay ID, process deposits and withdrawals, verify your identity, and respond to support queries.

We apply reasonable administrative and technical safeguards to protect user information from unauthorised access. However, no method of electronic storage or transmission is completely secure, and users are encouraged to take their own precautions, such as not sharing login credentials or sensitive account details over unofficial channels.

Where information needs to be shared with a payment processor or verification partner strictly to complete a deposit, withdrawal, or KYC check, this is done only to the extent necessary for that purpose, in line with the Privacy Policy referenced on this website.

19. Third-Party Links & Services

This website and our support communications may occasionally reference or link to third-party services, such as payment gateways, communication apps like WhatsApp and Telegram, or informational resources. Fairplay Pro does not control these third-party services and is not responsible for their content, availability, or practices.

Use of any third-party service linked from our platform is subject to that service's own terms and privacy practices, and we encourage users to review them independently. Inclusion of a link or reference does not imply endorsement of the third-party service by Fairplay Pro.

20. Termination Of Services

You may stop using your Fairplay ID at any time by ceasing activity and, if desired, requesting account closure through our support team. Fairplay Pro may suspend or terminate access to the service, in whole or in part, at any time where necessary to comply with applicable law, to protect the integrity of the platform, or where a material breach of these Terms has occurred.

Termination of an account does not affect any rights or obligations that accrued prior to termination, including the settlement of any bets placed before the account was closed and the return of any legitimately withdrawable balance, subject to standard verification procedures. Where termination results from a confirmed breach of these Terms, any bonus balance and related winnings may be forfeited, while genuinely deposited funds not connected to the breach remain payable to the user.

21. Dispute Resolution & Governing Law

If you have a concern about a specific bet, transaction, or account action, you should first contact our support team through WhatsApp, Telegram or email with the relevant account details and a clear description of the issue. Most disputes are resolved directly through this process once the relevant transaction or market data has been reviewed.

Where a dispute cannot be resolved through direct support communication, both parties agree to attempt to resolve the matter amicably and in good faith before pursuing any formal legal proceedings. These Terms and any dispute arising from your use of the Fairplay ID service are governed by the applicable laws of India, without regard to conflict of law principles, and subject to the rules applicable in the user's state of residence regarding online betting participation.

When investigating a dispute, our team relies on objective records such as market timestamps, transaction logs, and official match data, rather than subjective recollection alone, to ensure that every user is treated consistently and fairly. We encourage users to raise disputes as soon as possible after the event in question, since transaction and market records are easiest to trace while the details remain recent.

22. Force Majeure

Fairplay Pro shall not be held responsible for any delay or failure to perform an obligation under these Terms where such delay or failure results from circumstances beyond our reasonable control, including but not limited to internet or telecommunications outages, banking system failures, natural disasters, government action, or widespread technical disruption affecting payment providers or data feeds.

In such circumstances, we will take reasonable steps to resume normal service and communicate any significant impact on transaction processing or market availability to affected users where practical.

23. Amendments To These Terms

Fairplay Pro may update, amend, or revise these Terms from time to time to reflect changes in our services, applicable regulations, or operational practices. The updated Terms will be posted on this page along with a revised effective date, and material changes will be highlighted where practical.

Continued use of your Fairplay ID after an update to these Terms constitutes your acceptance of the revised version. We encourage you to review this page periodically to stay informed of any changes that may affect your use of the platform.

24. Currency, Fees & Taxes

All balances, deposits, withdrawals and bet amounts on Fairplay Pro are denominated in Indian Rupees (INR) unless expressly stated otherwise. Displayed odds, market prices and account figures should always be read as INR values, and any conversion from another currency, where applicable, is handled at the prevailing rate communicated by our support team at the time of the transaction.

While Fairplay Pro does not itself charge a fee simply for holding a balance, certain payment providers, banks or e-wallet services may apply their own processing charges on deposits or withdrawals. These third-party charges are outside our control and are the responsibility of the user, and we recommend checking with your bank or payment provider if you notice an unexpected deduction on a transaction.

Users are individually responsible for understanding and meeting any tax obligations that may apply to winnings earned through betting or gaming activity under applicable Indian tax law. Fairplay Pro does not provide tax advice, and users who are uncertain about their obligations are encouraged to consult a qualified tax professional rather than relying on informal guidance from support staff.

25. Communication & Consent To Contact

By requesting a Fairplay ID, you consent to being contacted by our support team through the channel used to make that request, typically WhatsApp or Telegram, for purposes directly related to your account, including ID activation, verification, transaction confirmations, and responses to queries you raise.

From time to time, and only where permitted, we may also share relevant service updates, security notices, or optional promotional information through these same channels. You may ask our support team at any point to limit communication to essential account-related messages only, and we will action such a request promptly.

Records of support conversations may be retained for a reasonable period to maintain service quality, resolve disputes, and meet verification requirements, consistent with the data handling practices described in our Privacy Policy.

26. Severability & Entire Agreement

If any individual provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision will be treated as removed or limited to the minimum extent necessary, while the remaining provisions continue in full force and effect. The invalidity of one clause does not affect the validity of the agreement as a whole.

These Terms, together with the Responsible Gaming Policy, Privacy Policy, and any specific promotional terms referenced from time to time, constitute the entire agreement between you and Fairplay Pro regarding your use of the Fairplay ID service, and supersede any prior understanding, whether written or verbal, on the same subject.

27. Contact Information

If you have any questions about these Terms and Conditions, need assistance with your Fairplay ID, or wish to raise a concern about your account, our support team is available 24/7 through WhatsApp and Telegram, and can also be reached by email for non-urgent queries.

When reaching out about a specific transaction, bet, or account issue, sharing your registered username along with a clear description of the concern helps our team investigate and resolve the matter faster. Screenshots of the relevant screen, where available, are also genuinely helpful and can reduce back-and-forth during an investigation.

We aim to respond to every genuine query promptly and to resolve account, deposit, withdrawal and betting-related questions as efficiently as possible, so that your experience on Fairplay Pro remains fair, transparent and enjoyable from your very first deposit to every withdrawal that follows.