What Is KYC Verification?
KYC, short for "Know Your Customer," is the process of confirming that the person behind an account is who they claim to be. On Fairplay, this means matching a government-issued ID, a live selfie, and your payment details against the information on your account before deposits, withdrawals, and full platform access are unlocked. It is the same category of process used by banks, payment apps, and stock trading platforms across India — a one-time check that protects both the platform and the account holder.
For an online sports exchange and gaming platform specifically, KYC exists for a simple reason: money moves in both directions. Deposits need to be traceable to a real bank account or UPI ID, and withdrawals need to be paid out to the same verified person who deposited. Without this check, accounts would be vulnerable to takeover, and there would be no reliable way to confirm that winnings are being paid to their rightful owner. For a full walkthrough of account setup itself, see our Get Fairplay ID guide.
Why KYC Verification Matters
Beyond being a standard requirement, KYC protects you directly as a user. It ensures that if your account credentials were ever compromised, a bad actor could not simply withdraw your balance to an unverified account, since payouts are locked to your verified bank or UPI details. It also speeds up every future transaction — once verification is complete, deposits and withdrawals. process without repeated document checks.
KYC also supports responsible platform use. Age verification through official documents confirms that every account holder meets the minimum age requirement of 18 years, and having a verified identity on file allows support teams to resolve disputes, failed transactions, or account access issues far more quickly than would be possible with an anonymous account.
Finally, verified accounts are simply more stable long-term. An account tied to a confirmed identity and a confirmed payment method is far less likely to run into payout delays, transaction holds, or account access problems down the line, which is why completing KYC early — rather than waiting until your first withdrawal — is the approach we recommend to every new user.
Documents You Will Need
KYC on Fairplay is built around a short, standard document set. Most users only need an ID proof, a selfie, and their payment details — address proof is only required in specific cases.
Identity Proof
Aadhaar card, PAN card, passport, voter ID, or driving license — any one government-issued photo ID showing your full name and date of birth clearly.
Address Proof
Required only if your ID proof does not show a current address. Utility bills, bank statements, or Aadhaar with the correct address are accepted.
Live Selfie
A clear, well-lit selfie taken directly through the verification page, used to match your face against your submitted ID photograph.
Bank Or UPI Details
The bank account or UPI ID you intend to use for deposits and withdrawals, in your own name matching your KYC documents.
Mobile Number
An active mobile number for OTP verification, used to confirm your identity and secure your account for future logins.
Email Address
A valid email address for verification confirmations, deposit and withdrawal receipts, and important account notifications.
Any one of Aadhaar, PAN, passport, voter ID, or driving license is sufficient as your primary identity proof. If that document already displays your current address — as Aadhaar usually does — a separate address proof is not required. If it does not, such as with a PAN card, a recent utility bill or bank statement in your name will cover the address requirement.
Step-By-Step Verification Process
Completing KYC takes most users under ten minutes of active effort, spread across the following six steps.
Register Your Fairplay ID
Message our support team on WhatsApp or Telegram to get your Fairplay ID set up with a mobile number and email address.
Upload Identity Proof
Take a clear photo of your chosen ID document, making sure all four corners, your name, and your photo are visible without glare.
Upload Address Proof
If needed, upload a second document confirming your current residential address, ideally dated within the last three months.
Complete Selfie Match
Take a live selfie in good lighting, facing the camera directly without sunglasses, masks, or filters, for an accurate face match.
Link Payment Details
Add your bank account or UPI ID so that deposits and withdrawals can be processed directly under your verified name.
Review & Approval
Our verification team checks your submission for clarity and consistency, and confirms approval directly through WhatsApp, Telegram, or email.
Once all six steps are submitted, your documents move into review. There is nothing further to do on your end at this point except wait for a confirmation message — our team will reach out directly if any document needs to be resubmitted for clarity.
Verification Levels & Withdrawal Limits
Not every user needs the same depth of verification on day one. Fairplay uses a tiered approach, so casual users can get started quickly while higher-volume users can unlock larger withdrawal limits as needed.
Basic
Registration OnlyMobile number and email verified. Lets you browse markets and explore the platform, but deposits and withdrawals remain locked until full KYC is complete.
Standard KYC
Daily Withdrawal Limits ApplyID proof, selfie match, and payment details verified. Covers the vast majority of users and allows regular deposits and withdrawals within standard daily limits.
Enhanced KYC
Higher Withdrawal LimitsAdditional address proof and bank statement review for users with larger transaction volumes, unlocking higher daily and monthly withdrawal ceilings.
Most users only ever need Standard KYC. Enhanced KYC is typically requested only when withdrawal amounts consistently exceed standard daily limits, and our support team will let you know directly if an upgrade is needed for your account.
Common KYC Issues & How To Fix Them
The large majority of verification delays come down to a handful of avoidable mistakes. Here is what to watch for before you submit.
Blurry Or Cropped Photos
The single most common rejection reason. Use good lighting, keep the full document in frame, and avoid glare from flash or sunlight on laminated cards.
Name Mismatch
Ensure the name on your ID proof, address proof, and bank account all match exactly, including spelling. Minor mismatches are the second most common delay.
Expired Documents
Passports, driving licenses, and some ID cards carry expiry dates. Check that your uploaded document is still valid before submitting.
Selfie Mismatch
Wearing sunglasses, masks, heavy filters, or submitting an old photo instead of a live selfie can cause the face-match step to fail.
Wrong Document Type
Screenshots of documents, photocopies of photocopies, or documents in someone else's name will not be accepted and will need to be resubmitted.
Outdated Address Proof
Address proof older than three to six months, depending on document type, may be rejected — a recent utility bill or bank statement works best.
If your KYC is rejected, our support team will tell you exactly which document needs fixing and why — you will never be left guessing. Resubmitting a corrected document usually restarts review immediately rather than sending you to the back of the queue.
How Long Does Verification Take?
For most users submitting clear, matching documents, review is completed within a few hours during normal support hours. Submissions made late at night or during unusually high verification volume may take longer, but the vast majority of accounts are fully verified within 24 to 48 hours of submission.
The single biggest factor in verification speed is document quality on the first attempt. A clear, well-lit, uncropped photo of a valid document with a matching selfie is typically approved on the first review, while blurry or mismatched submissions add a full resubmission cycle to the timeline.
Data Security & Privacy
Your KYC documents are transmitted over encrypted connections and stored with restricted internal access, limited only to the verification team responsible for reviewing submissions. Documents are used exclusively for identity confirmation and compliance purposes and are never shared with unrelated third parties.
We recommend a few habits on your side as well: only submit documents through the official Fairplay verification channel, never share your KYC documents or OTPs with anyone claiming to be Fairplay support outside our verified WhatsApp or Telegram channels, and keep your login credentials private at all times.
Get Verified With Fairplay Today
Completing KYC early means your first withdrawal is never delayed waiting on document review. Message our support team on WhatsApp or Telegram, share your ID proof, selfie, and payment details, and get confirmation directly once your account is fully verified — usually the same day.
Verification Is For Your Protection
Fairplay is intended for users aged 18 and above. KYC verification exists to protect your account, your deposits, and your winnings. Never share your documents or OTPs outside official Fairplay channels, and check the rules applicable in your location before participating.
KYC Verification FAQs
You need one government-issued photo ID such as Aadhaar, PAN, passport, voter ID or driving license, an address proof if it is not already covered by your ID, and a live selfie for face match verification.